Lead Sales Associate CLEVELAND, OH, 44115, Downtown Cleveland

Lead Sales Associate

Full Time • CLEVELAND, OH, 44115, Downtown Cleveland
Benefits:
  • 401(k) matching
  • Competitive salary
  • Free uniforms
  • Training & development
  • 401(k)
  • Bonus based on performance
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance
Community. Passion. Fitness. 

As a Sales Lead, you will be responsible for providing a welcoming space and remarkable experience to every member and first-time guest. A successful sales lead is someone who provides exceptional customer service and possesses a high emotional intelligence. This role is well suited for someone who is goal-oriented and self-driven. Orangetheory Fitness is a fast-paced, fun, and vibrant work environment. 

Feel like you could talk to anyone? Then keep reading! 

JOB DUTIES INCLUDE
  • Manages the lead funnel: following up with prospects who have expressed interest in trying Orangetheory, booking their first class, and providing them an exceptional first-time guest experience. Provides membership details based on Group Fitness Coaches’ prescription. 
  • Answer member questions in a timely manner and navigate any concerns appropriately. 
  • Maintains brand compliance through following all OTF systems and procedures. Keeps the front desk organized and has the ability to prioritize tasks throughout their shift as necessary. 
  • Welcome members by name and take accurate class attendance. Create memorable member moments daily through celebrating birthdays, member anniversaries, and class milestones or personal records. 
  • Be well informed on all studio happenings: current promotions, fitness challenges, out-of-studio events, and all corporate initiatives/offerings. 
  • Must work well independently and take ownership of their individual contribution to the overall success of the studio and team. 
  • Assist with keeping the studio clean and organized. 

JOB QUALIFICATIONS:
  • 4 years customer service experience preferred.
  • 1-3 years sales experience preferred. 
  • Comfortable working with new technology, smart phones, and computers.
  • Must possess a growth mindset and have a passion for helping others. 
  • Possess a strong work ethic, operate with integrity and maintain a professional demeanor. 
  • Excellent verbal and written communication skills. Ability to multi-task and manage member questions or concerns. 

Job Type: Full-time, on-site
Compensation: Hourly + Individual commission
Benefits: Workout for FREE, Health Insurance, Paid Time Off, 401K match, Room of advancement

 
 

 
Compensation: $17.00 - $19.00 per hour




Acknowledgement *

I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.

Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please https://www.orangetheory.com/en-us/privacy-policy.

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Company Benefits & Perks

Benefits are very important to us. We are constantly looking for ways to increase our benefit package to attract and retain top candidates.

Flexible Schedules
Workout for Free
Fitness casual dress-code
Passionate, collaborative work environment